Business Delivery Analysis
Process Transition from Client end:
Process transition is an important aspect of a practice.
- Minute information of the client is mandate
- Transition team is framed by multispecialty and professionally sound talented knowledgeable team.
- Information’s needed for a transition were documented and acknowledged by client
- Process oriented nuances are trained to the operational team
- Pilot phase of process is delivered; feedback is shared to the team, once the quality is met to the client’s expectation level. Process is set to go live.
- Team Managers and the SDA review the process set to define and plan to design enhancement in process
- Results of the performance is shared to the providers / billing companies in periodic manner .
Operational Implementation:
- Proper Plan of transition executed internally.
- Revisit the process.
- Perform Gap Analysis
- Implement the protocol
- Ramp up the process
- Show the out put
Compliance and Quality:
Quality is the basement of a company. We concentrate on the quality level, mere quality managing will not prevent the errors, training, retraining, frequent auditing and implementing will enhance the operational knowledge.
We have a quality team to audit each process, do a performance study on each process to make sure the performance is met out periodically apart from the delivery end quality team.